Property insurance claims are confusing, and most people only go through one in their lifetime. My Property Claim gives homeowners the knowledge, tools and expert-backed guidance to understand their policy, survey their damage properly, and deal with their insurer themselves — with real confidence instead of guesswork.
We’re not your agent and we don’t negotiate or correspond with your insurer on your behalf. We equip you to do that, so you stay fully in control of your own claim.
Not understanding your policy puts you at risk of missing what’s covered, what isn’t, and what you’re required to do when you claim. Your insurer may send a surveyor or loss adjuster to assess the damage — but it isn’t their responsibility to fully substantiate and present your claim on your behalf. That’s down to you, and it’s easy to end up under-scoped, or worse, repudiated, if the damage isn’t properly assessed from the start.
We support homeowners dealing with fire, flood, water, storm, impact, accidental and criminal damage, and subsidence claims.
We explain what your policy actually covers, what your insurer and loss adjuster are entitled to ask of you, and what “fair” looks like at each stage — so you go into every conversation with your insurer prepared.
We can survey your property using thermal imaging, endoscopy and moisture mapping to identify the extent of damage, and give you a written report you can put directly in front of your insurer.
We advise on what mitigation and repair work is likely to be needed, flag risks like asbestos or contamination, and signpost you to trades and specialists we trust — you instruct and pay them directly.
